Q:How do you control the quality?
We have a reliable and strict quality control system, 100% aging testing before packaging. Third-party inspection is also acceptable.
Q:What payment ways are available?
We suggest Trade Assurance. Also, we accept TT, Western Union, and Cash.
Q:How do you ship the goods and how long does it take?
Usually by DHL, UPS, FedEx, TNT. It usually takes 3-6 days to arrive. By air and by sea shipping are also acceptable.
Q:Do you have experience shipping to eBay and Amazon? Can you offer Amazon warehouse shipping and sticker service?
Yes, we support all of these options, including direct FBA shipments and labeling services.
Q:How to return if the product is defective?
1) All products are under a one-year warranty. We will replace it for you for free if the product you receive is defective.
2) Please contact us first to get details on the return process and ensure everything goes smoothly before shipping the goods back.
Q:Can you support OEM/ODM customized services?
Yes. With over 10 years of experience in the beauty manufacturing industry and a robust R&D team, we can customize products to meet your specifications.